Ellie answers every call, books appointments and sends SMS confirmations — 24/7, never sick, never off.
Catch every lead, even when you're busy.
Your AI answers instantly while you're on-site, with a client, or just busy doing the work.
Customers go with whoever answers first. With Ellie, that's always you — even at 2am.
Capture every weekend and after-hours enquiry automatically. No voicemails, no lost jobs.
They dial your number — Ellie picks up every time, wherever you are.
Warm, professional, sounding just like your business — answered before the second ring.
Tells callers about your services, answers FAQs, and guides them through what they need.
Takes their first name and sends full booking details straight to their phone number.
Then see exactly how your day went — all in one simple dashboard.
Most AI voices give themselves away within seconds. Ellie doesn't. That's not luck — it's the result of years of R&D, hundreds of failed call simulations, and an obsessive commitment to getting every nuance right before we put her on a single business line.
We license authentic Australian voice recordings — not synthetic speech. Your callers hear genuine warmth, natural rhythm, and real Australian intonation.
We ran Ellie through 500+ real business call scenarios — awkward pauses, angry callers, complex bookings — and kept iterating until she handled every one flawlessly. Years of testing before a single live call.
From tradie slang to salon bookings to after-hours plumbing calls — Ellie's voice library includes Australian accents tuned for how locals actually speak, not a generic American AI.
Ellie processes and responds in under 2 seconds — no awkward silences, no robotic pauses. Conversations flow so naturally that most callers genuinely can't tell.
Enter your website and Ellie answers as your receptionist. No website? She answers as herself — show you exactly what she can do for your business.
Enter your website above — Ellie will demo as your receptionist
Every call, every booking, every penny — visible at a glance. No spreadsheets. No chasing. Just answers.
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No ripping out your current systems. Ellie connects to the tools small businesses already use for bookings, follow-ups, payments, customer records and reporting — including your Google Calendar, where she checks real-time availability during a call and books confirmed appointments directly, so your calendar is always up to date without you touching it.
Same job. A fraction of the cost. None of the sick days.
| ⭐ Ellie AI Receptionist | Human Receptionist | |
|---|---|---|
| Monthly cost | $99–$249AUD / month | $3,500–$5,000AUD / month incl. super |
| Hours of coverage | ✓ 24 hours, 7 days a week | 9am–5pm, Mon–Fri only |
| Sick days & leave | ✓ Never takes a day off | ✗ 10–20 days per year |
| Answers every call | ✓ 100% answer rate | ✗ Misses calls on hold / breaks |
| Books appointments | ✓ Fully automated | ✓ Manual |
| SMS confirmations | ✓ Instant, automatic | ✗ Usually manual or not done |
| Setup time | ✓ Live in 24 hours | 2–4 weeks to hire & train |
| Lock-in contract | ✓ Month-to-month, cancel anytime | Employment contract required |
★★★★★ 5.0 · 100+ verified reviews
We were missing 8–10 calls a day after hours. Now Ellie books them all. Our revenue went up over 35% in the first month. I wish I'd done this sooner.
I can't answer my phone when I'm under a car. Ellie answers every single time. Three new regulars in the first week from calls I'd normally miss. Worth every cent.
Set it up on a Sunday afternoon. By Monday morning Ellie had already booked 3 new cleaning jobs. Paid for the whole month in one day. Absolute no-brainer.
Ellie handles all our after-hours emergency call intake. Customers get an immediate response instead of voicemail. We haven't lost a single urgent job since we signed up.
Our front desk was overwhelmed with appointment calls. Ellie now handles the overflow perfectly. Patients say they love getting an instant answer. Setup took under an hour.
Couldn't believe how natural it sounds. Customers don't even realise it's AI. I've picked up 4 jobs this week alone that came through after 5pm. Game changer for sole traders.
I run a one-woman spa and used to dread missing calls during treatments. Ellie books clients seamlessly while I work. My bookings are up 40% since I started using it.
Landscaping is seasonal and calls flood in during spring. Ellie handled 60+ enquiries in one week without missing a beat. All booked into our calendar automatically. Unreal.
We were losing patients to competitors simply because our phones went to voicemail at lunch. Ellie fixed that overnight. Patient satisfaction scores have genuinely improved too.
We were missing 8–10 calls a day after hours. Now Ellie books them all. Our revenue went up over 35% in the first month. I wish I'd done this sooner.
I can't answer my phone when I'm under a car. Ellie answers every single time. Three new regulars in the first week from calls I'd normally miss. Worth every cent.
Set it up on a Sunday afternoon. By Monday morning Ellie had already booked 3 new cleaning jobs. Paid for the whole month in one day. Absolute no-brainer.
Ellie handles all our after-hours emergency call intake. Customers get an immediate response instead of voicemail. We haven't lost a single urgent job since we signed up.
Our front desk was overwhelmed with appointment calls. Ellie now handles the overflow perfectly. Patients say they love getting an instant answer. Setup took under an hour.
Couldn't believe how natural it sounds. Customers don't even realise it's AI. I've picked up 4 jobs this week alone that came through after 5pm. Game changer for sole traders.
I run a one-woman spa and used to dread missing calls during treatments. Ellie books clients seamlessly while I work. My bookings are up 40% since I started using it.
Landscaping is seasonal and calls flood in during spring. Ellie handled 60+ enquiries in one week without missing a beat. All booked into our calendar automatically. Unreal.
We were losing patients to competitors simply because our phones went to voicemail at lunch. Ellie fixed that overnight. Patient satisfaction scores have genuinely improved too.
We'll build your Ellie within 24 hours. Leave your details and we'll call you back to get started.
We'll call you back to get your Ellie set up — usually much sooner than 24 hours.
We call you back — usually within a few hours. On that call we learn about your business, your services, and how you like to handle enquiries. From there we build your Ellie and have her live within 24 hours. No forms to fill, no tech setup on your end.
100% free. No credit card, no hidden fees. We set Ellie up, she answers your calls for 7 days, and you decide if she's worth keeping. If you don't see value — no charge, no hard feelings.
Most don't ask — Ellie sounds warm, natural, and professional. When customers do ask, Ellie is honest about it. Either way, every caller gets a great experience and your business never misses an enquiry.
Packages start from just $199/month. We'll recommend the right plan based on your call volume during the free trial. No lock-in — cancel anytime, month to month.
Yes. Ellie can collect booking details, check your calendar availability, confirm appointments, and send SMS reminders — all without you lifting a finger. We integrate with Google Calendar, Calendly, and more.
No problem. Calls ring you first during business hours — Ellie only steps in when you miss it or after hours. You stay in full control. Ellie is your safety net, not a replacement.
Ellie is an AI phone receptionist service for small businesses, operated by Anupama Dilshan Withanage (ABN 11 685 248 475), South Australia, Australia. Ellie answers incoming calls 24/7 using AI voice technology, handles customer enquiries, books and reschedules appointments, and sends SMS confirmations — so a business never misses a call or a customer.
When a business chooses to connect their Google Calendar, Ellie requests calendar access solely to check real-time appointment availability during a call and to create the resulting booking as a calendar event on the business's behalf. Ellie never reads unrelated events or shares calendar data with third parties, and access can be disconnected at any time from the dashboard. See our full Privacy Policy for details on what we collect and how it's used.